Business Development Executive

Company Overview:

Arabot is MENA’s #1 semantic automation platform that brings conversational AI and service fulfillment together to get the job done. We are a fast-growing startup with lots of exciting business and technical challenges coming everyday solved by motivated and bright minds. On joining our team, you will enjoy competitive salary and benefits, flexible working hours, remote work policy, the opportunity to become a part-owner of the company through our ESOP program, great environment and culture!

Job Summary:

The Business Development Executive manages the sales activities in the assigned region, create new business in the market, participate in setting sales plans and implementation, and achieve customer satisfaction, thus increase sales volume and market share in the assigned region.

Job Description:

• Identifying and qualifying new business opportunities and ensuring the achievement of the region’s revenue and profitability quotas for Arabot in the assigned region.

• Collaborating with the Business Development Director and other concerned entities in establishing and recommending the most realistic sales goals for the company in the assigned region as well as to develop sales strategies to improve market share.

• Developing and maintaining proactive relationships with key customers and prospective customers to solicit orders throughout the assigned region.

• Managing customer opportunities to ensure the highest level of customer satisfaction is met at all times by providing prompt, thorough and professional assistance as well as and resolving any customer complaints in coordination with concerned entities.

• Leading the negotiations with second parties and following up until contracts are accepted.

• Preparing periodic sales reports showing sales volume in the region, potential sales, and areas of proposed customer base expansion.

• Managing sales contracts, participating in RFPs, RFIs and contract negotiations as needed in compliance with Arabot policies and procedures and following up on collection issues from customers.

• Overseeing the preparation of communication and sales tools such as presentations, specialized reports, in coordination with the operations team, and maintaining monthly/quarterly updates.

Job Specifications:

• BSc in any related field.

• 3-5 years of experience in selling SaaS products, having experience in the chatbots industry is a huge plus.

• Experience in new account development and large account management.

• Outstanding communication, presentation, and negotiation skills.

• Fluent in Arabic and English.

• The candidate must be a resident of Riyadh, Saudi Arabia.